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TuneTales Privacy Policy

TuneTales ("the app", "we", "us") is a children's storytelling app. This policy explains what information the app handles, why, and the choices you have. TuneTales is designed for children ages 4–10 to use together with a parent or guardian; accounts are created and managed by adults.

The short version

  • We collect the minimum needed to run the service: a parent's account details and the family's listening activity (favourites, progress, achievements, ratings, purchases).
  • Your child's profile — name, age, avatar, interests, narrator voice, bedtime setting — is stored only on your device. It is never uploaded to our servers.
  • We show no adverts, use no analytics or tracking SDKs, and never sell or share data for marketing.
  • You can use the app as a guest without any account, and you can delete your account (and all server data) from inside the app at any time.

Information we collect

Account information (provided by a parent or guardian). When you create an account we collect your name, email address, and a password. If you sign in with Apple or Google, we receive your name and email from that provider instead; we never see your Apple or Google password. Passwords are stored only as secure hashes by our authentication provider.

Listening activity. To sync your library across sessions, we store your favourites, story progress, achievements, story ratings, and purchase records on our servers, linked to your account.

Purchase information. Subscriptions are processed by Apple through the App Store. We and our subscription-management provider (RevenueCat) receive purchase receipts and subscription status — never your payment card details, which stay with Apple.

Guest mode. You can use TuneTales without an account. In guest mode nothing is sent to our servers about you; activity stays on the device.

Information stored only on your device

The child profile collected during setup — first name, age, avatar, story interests, narrator voice, and bedtime-reminder preference — is stored locally on your device and is not transmitted to us. Bedtime and streak reminders are local notifications scheduled on the device; we do not use push notifications and hold no notification tokens. The optional parental PIN is stored only on the device.

What we do not collect

No advertising identifiers, no third-party analytics, no location data, no contacts, no photos, no microphone or camera access. The app contains no adverts and no social features. We do not knowingly collect personal information directly from children; the only child-related data (the profile above) never leaves your device.

Service providers

We share data only with providers necessary to operate the app, and only for that purpose:

  • Apple — App Store payments and (optionally) Sign in with Apple.
  • Google — optional Sign in with Google.
  • RevenueCat — subscription status management (receipt and an anonymised user ID).
  • Supabase and Railway — database and server hosting for account and listening data.

Our servers are hosted in the United States. If you use the app from elsewhere (including the EU/UK or Türkiye), your account data is processed there under this policy.

Data retention and deletion

Account and listening data are kept while your account exists. You can permanently delete your account from Profile → Settings in the app; this immediately deletes your account and associated data from our servers. You can also email us (address below) to request deletion. Device-local data (child profile, downloads, guest activity) is removed by deleting the app.

Security

All communication with our servers uses HTTPS. Session tokens are stored in the device Keychain. Passwords are hashed; we cannot read them.

Children's privacy

TuneTales is intended to be set up and managed by parents or guardians. We do not require any information from a child, and the child-profile details entered during setup remain on the device. If you believe a child has provided us personal information without parental consent, contact us and we will delete it.

Your rights

Depending on where you live (e.g., GDPR in the EU/UK, KVKK in Türkiye, CCPA in California), you may have rights to access, correct, export, or delete your personal data. Email us to exercise them; we respond within 30 days.

Changes to this policy

If we make material changes — for example, if a future version syncs child profiles to our servers — we will update this page, change the effective date, and notify you in the app before the change takes effect.

Contact

TuneTales — Arslan Bilecen
Email: a.bilecen00@gmail.com

For help using the app, see support. The terms that govern your use of TuneTales are on the terms of use page.